The Hotel Kristal Palace complies with all COVID-19 regulations   details

Your holiday, as always.

Dear guests, dear friends,
we are pleased to be able to offer you a vacation in our hotels as always, which guarantees all usual standards in complete safety.

The Hotel Kristal Palace****s is opened

In accordance with all new legal provisions relating to Covid-19, we have reformulated some of the services in our offer:

Rooms

  • The hygiene of your room is guaranteed and certified
  • The air conditioning in the rooms operates regularly around the clock

Restaurants and bars

  • Hot and cold breakfast buffet is served
  • Rich buffet of starters, bread and fruit is served
  • Lunch buffet is served (Hotel Savoy Palace)
  • Tea time buffet is served (Hotel Savoy Palace)
  • Dinner with menu selection is served at the table
  • The restaurant table is reserved exclusively for you during your stay
  • All bars offer table service

Swimming pool

  • The outdoor pool with sun loungers is open
  • The indoor pool is open.

INDOOR POOL REGULATION:
In order to avoid gatherings and to be able to guarantee the minimum safety distance, the indoor pool is only accessible after prior reservation (to be made on site) for up to maximum 10 people and for a limited time in all available time windows in order to have the necessary time to sanitize the area after each session.
For further information please contact the reception.


Mini club

  • Miniclub from mid-June to late August with small groups, favoring outdoor activities (Hotel Savoy Palace)

Temporarily interrupted services

  • Fitness room and sauna (Hotel Savoy Palace)
  • Minibar in the room
  • Outdoor activities with a trainer

Reservation flexibility

  • Social distancing is required
  • The masks are not to be worn outdoors, only passing through the public areas inside the hotel. They are not mandatory at the tables
  • Early bird discount valid all year round up to a maximum of 19%
  • Reservations can be canceled up to 2 days before arrival without costs or advanced payments
  • Flexibility for date and booking changes also last minute

New security regulations

  • Social distancing is required
  • Masks must always be worn outdoors and indoors. They are not compulsory at the table. They are not compulsory for physical activity.
  • Masks and hand disinfectants are provided
  • The air conditioning in the public areas is activated before the service
  • Daily disinfection of public areas

We look forward to welcoming you soon to our beautiful Lake Garda with the usual professionalism and attention!

We are waiting for you
Tonelli family and staff

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